Terms of condition
Before making a reservation please read our terms stated below

Booking terms

Terms and conditions

Corporate identity number: 559109-6176 | Contact information: +46 (0)922 800 790

The payment is made via DIBS (Danish Internet Payment System).
If payment is not made, the booking will be cancelled automatically.

Once the payment is completed and approved, the reservation is guaranteed. You will then receive a confirmation of the reservation by e-mail and a confirmation page shown in your browser.

The minimum age for accommodation reservations is 18 years of age. For guests under the age of 18, a parent or other adult must accompany this guest, the parent or adult is also responsible for this guest. Check-in from 15.00pm and Check-out from 11.00am. The rooms are reserved for your arrival until 18.00pm unless you have informed our front-desk of late arrival. 

Changes & Cancellation


The hotel is obliged to offer rooms to the guest until 18:00 on the day of arrival. If the guest has not canceled or checked-in before this time, the hotel can cancel the room without contacting the guest.


The reservation is guaranteed via a business agreement, travel agency or by credit card. Cancellation of guaranteed reservation must be made no later than the day before arrival. If the guest does not check-in, or if the guest cancels on the day of arrival, you must pay for a hotel night.


For reservations made by business customers with an agreement, the order / cancellation rules stated in the contract apply.

The minimum age for accommodation reservations is 18 years of age. For guests under the age of 18, a parent or other adult must accompany this guest.


Withdrawal of bonus points requires membership in Pite Havsbad Group and that there are sufficient valid bonus points in the membership account to cover the cost of the points for the entire stay. For cancellations within the regular cancellation period, the bonus points used can be returned, provided that the bonus points have not expired.

Prices & Payment

All prices are stated in Swedish kronor incl. VAT unless otherwise stated. We reserve the right to apply price changes due to circumstances that we do not control, e.g. changed VAT, major changes of the currency value or low availability of rooms as a result of high demand.

Damage responsibility

Any damage caused to Cape East property during your stay is subject to additional fees set by the management of Cape East, calculated based on the cost of repairs as well as loss of revenue and availability for other guests.


Guests at Cape East are advised and responsible of informing our staff about possible allergies. If no such information has been given, Cape East can not be held accountable for any allergic reactions its guest might experience.

Changes on our website & terms of use

To improve your use of this site, Cape East may make changes. Cape East reserves the right, without prior notice, to make any improvements, modifications, additions or removal of any information on this website, that Cape East deems necessary. Furthermore, Cape East reserves the right to make changes to these Terms of condition. By continuing to use the site after such changes have been published, you accept the changes.

Copyright / Immaterial rights

The website content is in all respects protected by copyright, trademark law and other intellectual property regulations. Users are not at any time given the right to use the website content in any other way than in accordance with the Terms of Use.

Unless otherwise stated, reproduction, publication, processing, transmission, storage or other use of the content of the Cape East website requires prior written approval. Exceptions are made for temporary storage on a computer or printing for individual personal use according to the Copyright Act (1960: 729).

Also, the use of trademarks and logos appearing on the Website is subject to Cape East’s or, where applicable, other concerned rights owner’s prior written consent.


All our guests use the SPA at their own risk. Cape East SPA contains a lot of hard surfaces and stairs. When booking a SPA visit you gain access to our Midnight Ice spa-facilities and all the SPA amenities and experiences within this area. Please be aware that our SPA treatments are performed by an external partner named SF Klinken and not by Cape East staff.

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