For us, it’s important that you as a customer feel just as safe prior to your stay as you do during your stay at Cape East. Therefore, during these tough times, we offer all new bookings from March 23 (until further notice) free of charge cancellation and rebooking.
Our cancellation and rebooking insurance include:
Did something else come up the date you were thinking of traveling? No problem, you can rebook your trip free of charge up to 7 days before arrival. However, the stay cannot be rebooked into a discounted alternative and the new arrival date should be a maximum of 6 months from the first arrival date.
Has anyone in the travel company been prevented from traveling? Then you can change name free of charge with the insurance.
If you or a close relative becomes acutely ill, you can cancel your stay and get your money back.
You may cancel your trip and get your money back if you are unlucky to suffer from termination, and can confirm this with a certificate.